Job Posting
Patient Account Representative
POSITION: Patient Account Representative
DEPARTMENT: Business Office
POSITION NO: 100324
JOB SUMMARY:
This position has the responsibility of receiving all patients in a courteous and accommodating manner.
•Responsible for answering inquiries regarding patient account payments and adjustments.
•Collect fee-for-service and co-payments and process charge tickets.
•Enter patient charges and post patient or insurance payments.
•Prepare and complete deposits and manage petty cash.
•Obtain and/or distribute patient information as needed to include signatures, surveys, and completion of forms. Prepare and work patient and insurance credits/refunds.
•Assist patient will setting up payment terms.
•Document bankruptcy when received.
•Prepare account detail and billing forms when requested.
•Runs daily reports as requested.
•Serves as registration in times of high volume.
•Follow-up on accounts completed from insurance ticklers and emails
•Insurance correspondence is evaluated and requested information is supplied in a timely manner
•Responsible for collections and billing of contract accounts
•Manage bad debt accounts
•Serve as a resource for patients and insurance companies in regards to all billing denial questions and issues
•Ability to follow written or verbal instructions effectively.
•Other duties as assigned
QUALIFICATIONS:
Education: High School diploma or equivalent. Associate’s Degree Preferred.
Experience: Prior medical billing/invoicing experience (2-4 years preferred). Previous Medicare and private pay experience
preferred. Knowledge of CPT, HCPCS, ICD-9 and ICD-10 codes a plus. Prior computer experience.
REPORTS TO: Revenue Cycle Director
APPLY TO: Human Resources or www.trigghospital.org
TRIGG COUNTY HOSPITAL’S CONFIDENTIALITY POLICY
WILL BE STRICTLY ENFORCED
EQUAL OPPORTUNITY EMPLOYER
Additional Information
Position Type : Full Time
Shift : Day
Ref Code: 100324
Contact Information
Eunice Blake
254 Main Street
Cadiz, KY 42211
Email: eblake@trigghospital.org
Phone: 2705223215 |
